Cookery Lessons

Thank you for booking an authentic Indian cooking lesson with Lajina.

Please read though our terms and conditions which you are required to accept prior to making a booking.

1. Full payment is required at time of booking, unless you are making a group or event booking when a 50% deposit is required and the remaining balance to be paid 2 weeks prior to event. Class booking are made subject to availability

2. Gift vouchers are non refundable and no cash alternative can be offered. Vouchers are valid for 12 months only but may be extended at the discretion of Masala Magic. Delivery of all gift vouchers and purchases from our online shop or via telephone when in stock will be dispatched within 3-5 working days of your order. There is a postage and package charge for purchases. Should you change your mind after making a purchase you have 3 days to notify us. Return postage will be the responsibility of the purchaser.

3. Your booking cannot be cancelled and is non-refundable within 6 weeks prior to the class date.

4. Class booking may only be transferred to an alternative date subject to availability and if made 6 weeks prior to original booking.

5. Our classes are for Adults. Private bookings can be arranged with under 16s who are accompanied by a parent or responsible adult who will assume full responsibility of the child. (Please contact us to discuss suitability before making a booking)

6. We reserve the right to cancel a class or change the content of the day. We will endeavour to publish any changes on our website and or via email. We will offer you an alternative date in the event of any cancellations (for those incurring travel and accommodation costs, we recommend obtaining relevant insurance as we do not reimburse travel or accommodation costs for course changes or cancellations)

7. Wherever possible we will try to accommodate dietary requirements provided we are notified a minimum of 7 days prior to the class. We cannot guarantee that our classes are suitable for food allergy sufferers. Allergies are the responsibility of the individual customer and not Lajina Masala. We cannot take responsibility for allergic reactions to foodstuffs. Food prepared both on and off the premises may contain traces of nuts and mustard seeds.

8. If a class is prevented from taking place due to illness, acts of God, restrictions in utilities, fire, war, earthquake, strike, lockout, labour controversy, acts of restriction of any government agencies or any other without limitation cause, an alternative date will be offered.

Health & Safety

All participants should wear shoes with flat non-slip soles and with toes covered, preferably leather; otherwise you may not be permitted to join the class. Remember you could be in a domestic kitchen. We recommend wearing sensible clothing, and not your best outfit or cool clothing i.e. t shirt cotton blouse light trousers or jeans.

We are not liable for any damage that occurs to clothing. Long hair must be tied back in the kitchen. An apron and all working utensils and kitchen cloths will be provided. No nail varnish or earrings should be worn; i.e. rings, bracelets or watches must be removed during the cooking session. You need to take special care when using knives and other sharp equipment.

Please be careful and responsible for yourselves and others around you. If in doubt, please ask for help. You will not be given any tasks that are unreasonable for this type of activity, and if you are unsure or uncomfortable with the duties then you may decline to participate in that duty.

All of this information is for your own personal safety and enjoyment of the class; please take it into full consideration.

Domestic notes

We regard personal hygiene to be very important. The aim is to have fun and a unique experience whilst learning key Indian cooking skills. Lajina will assist everyone during the day and pass on as much information and tips as possible.

You may wish to bring a notepad and pen to write notes.

Please sign this document as proof that you have read and agreed to our terms.

You will be required to accept these terms prior to making your booking.

Lajina Masala will email recipes after the cooking course as the teaching is a very hands on style approach.

Refunds and Cancellations

We want you to be completely satisfied with every purchase that you make from us. However, we do understand that there may be rare occasions when you wish to return an item. If you are unhappy with a product for any reason please contact us immediately.

If any payment is subsequently withdrawn, disputed, charged back or reversed in any way by the customer, the full amount, an administration fee and any additional fees incurred by Lajina Masala will become payable by the customer.

We may decline to accept your order for any reason whatsoever. We may otherwise cancel any order or any part of it. Other than as set out in these terms and conditions, we shall not be responsible for any loss or damage of any kind, which you might suffer by reason of us declining to accept or for cancelling your order.

Corporate Orders

If you are placing an order through a company we may agree to credit terms, subject to receipt of your Purchase Order.  Separate terms will apply. Please contact us to make arrangements.

Delivery Process

General Terms

You must pay in full by debit or credit card in advance when you submit your order through our website. Payment will be collected at the time of placing the order. Full payment must be received in advance before any goods are prepared or despatched.

Working days are Monday to Friday excluding Public Holidays in England.

Lajina Masala or any of its partners shall not be liable for any consequential loss to the customer whether this arises from a breach of contract or any other way.

Your statutory rights are not affected by any statement contained in this document or our website.
English law applies to all transactions.

By placing an order with Lajina Masala either through our website, over the telephone, or by any other medium you are agreeing to these terms.

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Buying a gift for someone special? If you would like us to insert a gift card on your behalf please leave your comments on the checkout page for additional information

All delivery charges and options can be viewed on the checkout page once you have entered the number of products you wish to purchase.

Delivery is based on a 3-5 day service which excludes Saturdays, Sundays and bank holidays to UK mainland only.

If you are sending an item as a gift you can enter a different delivery address and we can include a gift card at no extra cost.

Spice packs sent by second class post as this is the most cost effective delivery method. Should you wish to order these using a signed for service please email us with a price request.

We are able to deliver in European countries, to arrange delivery, please contact us.

Please see our checkout page for price information.

If you would like to request a price for delivery to other areas not shown on the above list please email us at hello@lajinamasala.com  Please note European deliveries may take longer, please check with us first if you are unsure.

We are unable to offer a refund once you’ve booked on a course. However if you can’t make your course date please contact us within 14 days and we will rearrange your session. If you are unable to make your class at short notice we will happily accept a named guest in your place.

Delivery and Return of Pots

Curry Masala Pots will be despatched in a post-friendly manner and can only be delivered to addresses within the United Kingdom, charge of £2.60 (including Northern Ireland); this excludes PO Box addresses and BFPO addresses. The spice packs can also be posted to European destinations where there will be an additional charge of £4.70 up to 6 pots.

There is a local delivery charge of £1.00 for deliveries in the Telford, Newport and Wellington postal area, contact us before placing your order, if you are in doubt.

We currently use Royal Mail second class postage to deliver the boxes to you. Proof of delivery is not obtained. Actual delivery times may vary for you depending on;

i) our stock availability,
ii) your delivery address,
iii) when you place your order, and
iv) circumstances impacting delivery by the Royal Mail.

We reserve the right to use alternative delivery methods without prior notification.

You will not hold us responsible for any delays, outside our control, which relate to your delivery.
It is the customer’s responsibility to report all lost boxes online within 7 days. Customers are obliged to comply with either Royal Mail’s claim compensations process. Failure to comply with these processes, as amended from time to time, will result in no refund.

When you place an order for Lajina Masala pots, please be aware that they will still be sent via Royal Mail post and may be subject to delays. We therefore cannot guarantee delivery on a specific day and will not be held liable for delays outside of our control.

Your order will be very carefully packaged so that it arrives in perfect condition. In the unlikely event that any item appears to have been damaged during transit, we must be notified within 24 hours of receipt, or the next working day. Any replacement products and refunds will be considered and may be granted, at our discretion and only in the event that the item is damaged beyond reasonable use. We will require evidence of any damage, which must be received by us within 7 days of the original delivery. This evidence may be in the form of photographs and must include the original packaging.

We will deliver to the address provided by you. If that address is incomplete or incorrect in any way we accept no liability for late delivery or non-delivery. Any redirection charges must be paid for by the customer.